Overview
- Amazon, United Healthcare, and the Perkins School for the Blind are among the market leaders who have sustained growth through human-centered design. But any organization can embed this new approach to innovation into its cultures and processes.
- The Design Thinking Workshop workshop at Harvard University gives professionals practical tools for applying a versatile four-step design thinking process within their organizations. Learn how to identify hidden customer needs and improve the customer experience through interviews, journey mapping, and prototyping.
Program benefits
- Learn the fundamentals of design thinking and how it can create great customer and employee experiences
- Solve complex challenges using proven design-thinking frameworks
- Combine design-thinking processes with analytical tools
- Improve collaboration across functions, working better across departments
- Understand approaches to building design thinking into your organization and changing the culture
- Earn a Certificate of Participation from the Harvard University Division of Continuing Education
Programme Structure
Topics covered:
- Why ongoing innovation is critical to sustained growth
- A four-step design thinking process: learn, design, test, model
- Methods and techniques for user-centered research
- Journey mapping to distill findings and priorities needs
- Prototyping and pivoting using a minimum viable offer to mitigate risk
- Overcoming organizational barriers to adopting design thinking
Key information
Duration
- Full-time
- 3 days
Start dates & application deadlines
- Starting
- Apply before
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Language
Delivered
Campus Location
- Cambridge, United States
Disciplines
Design Innovation Management View 66 other Short Courses in Innovation Management in United StatesWhat students do after studying Business & Management
This information is based on LinkedIn alumni data for graduates from 2018 to 2024 and may not fully represent all career outcomes
Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- Proficiency in written and spoken English is required for participation in all Professional Development programs.
- Participants are expected to have a bachelor’s degree or the equivalent work experience.
Work experience
This program is ideal for professionals from any industry who are tasked with problem solving and are looking for new approaches to finding solutions.
The workshop nature of this program is particularly useful to teams from the same organization who also want to use the program to tackle an organizational design challenge.Tuition Fees
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International Applies to you
Applies to youNon-residents4200 USD / full≈ 4200 USD / full - Out-of-State4200 USD / full≈ 4200 USD / full
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Domestic
Applies to youIn-State4200 USD / full≈ 4200 USD / full
Living costs
Cambridge
The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.