About

Hospitality Academy's Front Desk six-month diploma consists of different modules that will help students learn about the importance of marketing and its tools in current organizations, increase their capacity in the field of marketing management and help them understand and analyze the organization, information, and processes of the reception department.

Overview

Key facts

In addition, Hospitality Academy's Front Desk program will provide them with the necessary English knowledge to allow them to apply the communication and customer service techniques and skills commonly used in tourist establishments. Upon successful completion of this diploma, students will have acquired new knowledge, education, and international practical experience.

Programme Structure

Courses include:

Customer service

Customer Service in the Commercial Process

Excel Advanced

Telephone attention

Commercial communication

Organization of Sales Processes

Organization and provision of reception service in accommodation

Professional English for Tourism
Communication, Customer Service in Hospitality and Tourism

Key information

Duration

Full-time
- 6 months

Start dates & application deadlines

We did our best, but couldn't find the next application deadline and start date information online.

More details

TBA

Language

English

Credits

10 ECTS

Delivered

Blended

Campus Location

Barcelona, Spain

Disciplines

Hospitality Management View 4 other Short Courses in Hospitality Management in Spain

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Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

High School Diploma
This course is for anyone interested in hospitality - front desk management

Student Insurance via Studyportals Partner

Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items like Additional medical costs, Repatriation, Liability etc. Make sure your student insurance covers your needs.

Studyportals partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.

Get your student insurance now

Starting from €0.53/day, free cancellation any time.

Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at Hospitality Academy and/or in Spain, please visit Student Insurance Portal.

Tuition Fees

Additional Details

TBA

Living costs

Barcelona

Spain

770 - 1360 EUR / month

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

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Front Desk Hospitality Academy