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Overview
What you will learn
In the Conflict, Feedback, and Negotiation in Health Care course offered by Harvard University , you will increase your confidence in the critical management areas of:
- Navigating conflict
- Providing feedback
- Skillfully approaching negotiations
Harvard faculty will use a combination of learning approaches such as teaching mini case studies, interactive classroom discussions, and helping you apply newly learned skills to real work situations.
By the end of the program, you will have built the confidence and developed the skills necessary to be more effective at managing conflict, having difficult conversations, and negotiating with others.
Programme Structure
The program focuses on:
- Develop strategies for overcoming the barriers and challenges to conflict management
- Apply the skills of using frame-based feedback to conflict management and relationship building
- Identify the key components of organizational accountability for supporting a culture of trust and psychological safety
- Explore the dynamics of influence in the context of health care leadership
- Develop strategies for overcoming the most difficult challenges of negotiation
- Apply the skill of interest-based negotiations to real situations
- Develop effective methods for driving decisions
Key information
Duration
- Part-time
- 3 days
Start dates & application deadlines
- StartingApply anytime.
Language
English
Credits
1 alternative credits
- 1.2 Continuing Education Units (CEUs)
Delivered
Online
Campus Location
- Cambridge, United States
Disciplines
Communication Studies View 53 other Short Courses in Communication Studies in United StatesWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
This program is specifically designed for physician leaders. Clinicians with the following titles are strongly encouraged to apply:
- Assistant VP
- Assistant Medical Director
- Chair
- Chief Medical Officer
- Chief Operating Officer
- Director
- Division Chief
- Executive Director
- Executive Administrator
- Medical Director
- Non-Physician Dyad Partner
- Nurse Manager
- Program Director
- Professor
- Residency Director
- Service Line Leader
- VP
- Vice Chair
Tuition Fees
Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.
-
International Applies to you
Applies to youNon-residents2600 USD / full≈ 2600 USD / full - Out-of-State2600 USD / full≈ 2600 USD / full
-
Domestic
Applies to youIn-State2600 USD / full≈ 2600 USD / full
Funding
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