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Overview
Throughout this An Introduction to Intercultural Competence in the Workplace course from The Open University UK, you’ll explore how various cultural backgrounds within a team can result in different working preferences and communication styles and, by developing your own intercultural competence, you’ll improve your communication skills for the modern workplace, enhancing your career and beyond.
After successfully completing this short course, you’ll receive a digital badge. This can be shared on social media, added to email signatures or act as a certificate.
You will learn
By the end of this Continuing Professional Development (CPD) course, you will:
- understand the implications of simplistic and reductionist definitions of culture
- be aware of how to accommodate for different communication styles
- be able to recognise and prevent ‘othering’ and stereotyping
- have critically evaluated narratives that appear to be objective and ‘normal’
- understand how recognising someone’s frame of reference is crucial to mediate between cultures
- be more aware of how your own attitude is crucial in becoming an effective and empathetic communicator at work.
Programme Structure
You’ll explore a different thematic focus across ten units, each one relevant to developing intercultural competence at work:- Unit 1 unpacks complex and seemingly broad concepts like culture, communication and intercultural communication. A clear understanding of the impact of these is central to analysing authentic professional interactions and dynamics in the workplace.
- Unit 2 focuses on different properties and expectations of non-verbal communication that are relevant at work, such as body language and its potential meaning or interpretation.
- Unit 3 focuses on the concept of identity. You’ll develop a critical understanding of national culture and national identity as well as the concepts of ‘othering’ and belonging.
- Unit 4 aims to give you a deeper understanding of the processes of enculturation and acculturation at work and in society. It also shows how to recognise stereotyping and you’ll discuss why it is so common and how it can be avoided.
Key information
Duration
- Part-time
- 6 months
- Flexible
Start dates & application deadlines
You can apply for and start this programme anytime.
More details
- Registration closes 31/07
Language
English
Delivered
Online
- Self-paced
- Continuous support with feedback on request
Campus Location
- Milton Keynes, United Kingdom
Disciplines
Area & Cultural Studies Communication Studies Language Studies View 24 other Short Courses in Area & Cultural Studies in United KingdomWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- There are no entry requirements for this course.
Tuition Fees
Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.
-
International Applies to you
Applies to youNon-residents195 GBP / full≈ 195 GBP / full -
Domestic Applies to you
Applies to youCitizens or residents195 GBP / full≈ 195 GBP / full
Funding
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