Maître D Les Roches eAcademy

Overview

Whether your interests lie in the realm of beverages, the art of fine dining, the nuances of cuisine, or the intricacies of conflict resolution within hospitality, this Maître D programme from Les Roches eAcademy is designed to elevate your expertise and deepen your appreciation for these diverse fields.

For culinary enthusiasts, our exploration of terroir influences and the art of celebrating cuisine will ignite your passion, while our dedicated course on conflict resolution equips hospitality professionals with the tools to navigate and resolve challenges effectively, fostering positive relationships and guest experiences.

Join us on these immersive journeys and become an expert in your chosen field, contributing to the success of the ever-evolving world of hospitality.

Learning Outcomes

• Acquire an understanding of the history and origin of various beverages.
• Recognize the production process of various beverages.
• Discover the growing regions of tea and coffee.
• Recognize the difference between Scotch and Whiskey.
• Explore various beverage trends.
• Develop an understanding of the history of bar service and cocktail culture.
• Identify various bar types and their classification.
• Recognize the best practices for maintaining hygiene for bar set-up.
• Understand bartender duties. 
• Explore serving trends of various beverages and different cocktails.
• Recognize various restaurant layouts within fine dining.
• Differentiate between various table setting techniques.
• Differentiate between various carrying techniques.
• Understand the objective of decanting wine.
• Acknowledge the importance of upselling techniques.
• Terroir Influences and Celebrating Cuisines
• Acknowledge the importance of tradition in terroir.
• Identify the terroir of wine.
• Identify the terroir of a variety of cheeses.
• Explore the history of various celebratory cuisines.
• Develop an understanding of the various lifestyle diets.
• Recognise the causes of conflict.
• Acknowledge the importance of body language for conflict resolution.
• Develop an awareness of conflict management principles.
• Identify the sources of conflict.
• Categorize conflict-handling styles.