Overview
Through a dual focus on understanding conflict management styles and uncovering the root causes of conflicts, participants will be equipped with practical strategies to skilfully navigate and resolve various challenges.
Whether you're a seasoned manager or an up-and-coming professional, this course offers valuable insights to foster positive relationships, elevate guest experiences, and contribute to the overall success of hospitality enterprises. Join the Managing Conflict program from Les Roches eAcademy to refine your conflict resolution skills and promote collaborative excellence in the ever-evolving world of hospitality.
Learning Outcomes
- Recognize the causes of conflict.
- Acknowledge the importance of body language for conflict resolution.
- Develop an awareness of conflict management principles.
- Identify the sources of conflict.
- Categorize conflict-handling styles.
Programme Structure
Courses include:
- Causes Of Coflict
- Sources Of Coflict
- Principles Of Conflict Management
- Importance Of Body Language
- Conflict-handling Styles
- Awareness Of The Impact Of Conflict In The Workplace
Key information
Duration
- Part-time
- 1 days
Start dates & application deadlines
You can apply for and start this programme anytime.
Language
English
Delivered
Online
Campus Location
- Montreux, Switzerland
Disciplines
Organisational BehaviourWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- To obtain additional information about the program, we kindly suggest that you visit the programme website, where you can find further details and relevant resources.
Tuition Fees
Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.
-
International Applies to you
Applies to youNon-residents650 EUR / full≈ 650 EUR / full -
Domestic Applies to you
Applies to youCitizens or residents650 EUR / full≈ 650 EUR / full -
Applies to you
Applies to youFree
Funding
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