Overview
Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Conflict Management Specialization offered by Coursera in partnership with University of California Irvine, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations.
You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.
Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
- Master a subject or tool with hands-on projects
- Develop a deep understanding of key concepts
- Earn a career certificate from University of California, Irvine
Skills You Will Gain:
- Active Listening
- Communication
- Management
- Cross-Cultural Communication
- Assertiveness
- Collaboration
Programme Structure
Courses include:
- Types of Conflict
- Conflict Resolution Skills
- Intercultural Communication and Conflict Resolution
- Conflict Management Project
Key information
Duration
- Part-time
- 1 months
- Flexible
Start dates & application deadlines
Language
Delivered
Campus Location
- Mountain View, United States
Disciplines
Organisational Behaviour Leadership View 30 other Short Courses in Organisational Behaviour in United StatesWhat students do after studying
Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
Beginner level
- No prior experience required
Tuition Fees
-
International Applies to you
Applies to youNon-residentsFree - Out-of-StateFree
Additional Details
- Coursera Plus: Subscribe to build job-ready skills from world-class institutions.
- $59/month, cancel anytime or $399/year with 14-day money-back guarantee
Funding
Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project.