Cross-Cultural Communication UCL

Overview

The Cross-Cultural Communication course from UCL Summer School provides you with background knowledge of different cultural models and approaches that impact people’s behaviour in a professional setting.

The module will raise your awareness of potential areas of cultural differences and ways to improve your intercultural communication ability.

It considers a range of professional skills and situations from intercultural perspectives to prepare you for confident communication in work- or study-related settings.

Learning outcomes

By the end of the module, students will have:

• Analysed different cultural models, identified patterns of behaviour and communication to select the most efficient approach in relation to a particular cultural group/individual.

• Appraised the situation for potential areas of cultural differences and adopted an appropriate communication style to avoid tension or conflict, establish psychological safety and increase motivation.

• Compared and evaluated different cultural approaches to teamwork, leadership and decision-making and will be able to relate to and choose the most effective strategies for a particular professional context.

• Identified and interpreted communication skills patterns and cultural differences in maintaining small talk, building rapport, participating in international meetings and negotiations.

• Modified their English language to communicate effectively in different cultural contexts and with representatives of different cultural groups.